Transparent Pricing

Everything it costs.
Nothing hidden.

We believe you deserve to know exactly what you're investing before you commit to anything. No "contact us for pricing." No surprises after you sign up.

90-day implementation billed at $1,500/month — $4,500 total
Platform access at $97/month after implementation
Usage fees only for AI, SMS, and email — you pay for what you send
No long-term contracts required after implementation

During Implementation · Months 1–3

$1,500

/ month

$4,500 total · billed monthly · no lump sum required

Full CRM architecture & pipeline build
Automation & marketing system setup
Website integration or migration
IT support throughout
Business coaching & team training
Full platform access from day one

After Implementation · Month 4+

$97

/ month

Platform access · cancel anytime

Usage fees billed separately: AI, SMS, and email marketing are usage-based — most small businesses spend $20–$50/month. Optional marketplace add-ons available.

What's Included

What $4,500 actually
gets you.

This isn't a software subscription with a setup fee. It's a full 90-day business systems build — with a human expert working alongside you every step of the way.

Phase 1 · $4,500 over 3 months

The 90-Day Implementation

Three focused months. Each phase builds on the last. You have live access throughout — and a real person with 20+ years of technology and business advisory experience building it with you.

Month 1 · $1,500

Architecture

CRM pipeline design
Customer journey mapping
Workflow documentation
Team access structure
Business systems audit

Month 2 · $1,500

Automation & Alignment

Follow-up automation builds
Email & SMS campaigns
Marketing system setup
Reporting dashboards
Sales workflow alignment

Month 3 · $1,500

Integration & Training

Website integration
Team onboarding training
System refinement
Operations documentation
Coaching & strategy review

Month 1 · $1,500

$97

/ month

Platform Access

Everything you need to run your business — fully built, fully yours.

CRM pipelines & lead tracking
Email & SMS marketing tools
Service calendar & scheduling
Website & funnel builder
Invoicing & payment processing
Reputation management
Reporting & analytics dashboards
Team collaboration tools
Course & client portal hosting
AI-assisted chat & automation

Additional · Usage-Based

AI, SMS & Email

Pay only for what you send. No monthly minimums, no bundled packages.

AI conversation & chat automation
Outbound SMS messages
Email marketing sends
Phone calling minutes

Most small businesses spend $20–$50/month on usage. We'll estimate your expected costs during onboarding based on your contact volume and send frequency.

Optional · As Needed

Marketplace Add-Ons

The platform has an app marketplace with additional tools and integrations. Most small businesses don't need them — but they're there if you grow into them.

Third-party app integrations
Advanced AI features
Specialty workflow tools
HIPAA compliance add-on

We'll flag any add-ons relevant to your business during the implementation process — no surprises.

Usage-Based Fees

You pay for
what you actually send.

AI, SMS, and email fees are billed separately based on usage — not bundled into a higher flat rate. For most small businesses, this keeps your total cost lower than comparable all-in-one platforms.

💬

SMS Messages

~$0.01–$0.02 /message

Outbound text messages sent through your automated workflows and campaigns. Inbound messages are typically free or very low cost.

📧

Email Marketing

~$0.001 /email

Bulk email sends through the platform's native email system. Extremely low cost per send — 1,000 emails costs approximately $1.

🤖

AI Features

Usage-based /conversation

AI-assisted chat, conversation summaries, and content generation are billed per use. Light users typically see minimal AI costs.

💡

Real-world estimate for a typical KaizenCRM client: A service business sending 200 SMS messages and 500 emails per month would spend approximately $4–$6 in usage fees. A more active marketing user sending 1,000 SMS and 5,000 emails might spend $20–$30/month. We'll help you estimate your actual usage during onboarding so there are no surprises on your bill.

Your Investment

What your first
year looks like.

The implementation is the investment. After that, you're running a fully built business operating system for less than most people spend on software subscriptions they barely use.

Months 1–3

Implementation

$1,500 /month

Full platform build, IT setup, automation, website integration, coaching, and team training. Platform access from day one.

Month 4 onward

Implementation

$97 /month

Full platform, all features, no contracts. Cancel anytime.

Every month

Usage Fees

$20–50 avg/month

AI, SMS, and email — billed for what you send. Varies by usage.

How It Compares

What you get
vs. the alternatives.

Pricing FAQ

Questions
about cost.

If something isn't clear here, ask us directly. We'd rather answer a question than have you guess.

Do I have to pay $4,500 upfront?

No. The $4,500 implementation is split into three monthly payments of $1,500 — one per month during the 90-day build. You are never asked for the full amount upfront. Month one starts when we do.

What exactly is included in the $97/month after implementation?

The $97/month covers your full platform access — all CRM features, pipelines, automations, website tools, scheduling, invoicing, reporting, and more. What's billed separately: AI usage, SMS messages, and email sends (all usage-based, you pay only for what you send). Optional marketplace add-ons are available if you need them.

How much will I actually spend on AI, SMS, and email?

It depends entirely on how actively you use these features. A business sending 200 texts and 500 emails per month would spend roughly $4–$6 in usage fees. A more active user sending 1,000 texts and 5,000 emails might spend $20–$30. During onboarding, we'll estimate your likely usage based on your business so you know what to expect before your first bill.

Is there a contract or long-term commitment?

The implementation is a 3-month engagement — you're committing to the build. After that, the $97/month platform access is month-to-month with no long-term contract. You can cancel at any time after implementation is complete.

What are the marketplace add-ons and do I need them?

The platform has an app marketplace with optional paid tools — things like advanced AI features, HIPAA compliance, and specialty integrations. Most small businesses with 1–10 employees don't need any marketplace add-ons. If something in the marketplace is relevant to your business, we'll surface it during implementation and let you decide before enabling it.

What happens if I already have a CRM I'm paying for?

When you switch to KaizenCRM, most clients cancel their existing CRM subscription — HubSpot, Salesforce, whatever it is. KaizenCRM replaces it entirely. We'll migrate your data and contacts as part of the implementation so nothing is lost in the transition. In most cases, switching to KaizenCRM actually reduces your total software spend.

Ready to Start?

You've seen the full picture.
Let's see if it's a fit.

We start with a short overview — no obligation, no pressure. You'll see exactly how KaizenCRM works and what the build process looks like. We both decide if it makes sense before anything begins.