Full transparency: KaizenCRM is built on GoHighLevel. You could buy HL directly for $97/month. The question is what happens after you log in for the first time — and whether you can actually build a system that works for your business without spending 2–4 weeks figuring out where everything is.

GoHighLevel is one of the most capable all-in-one platforms available — that's exactly why we chose to build KaizenCRM on it. But "most capable" and "easiest to use" are very different things.
HighLevel was built for marketing agencies with dedicated technical staff who configure and manage software for a living. For a founder running a 6-person business, that same power becomes a maze.
The most consistent complaint across G2, Reddit, and review sites. New users regularly report needing weeks of setup before feeling confident.
"Learning Curve" and "Not Intuitive" are the top negative tags on G2. Settings are scattered across multiple menus. Simple tasks require multiple steps.
HL buries SMS, email, and AI usage costs behind an Agency Wallet. One reviewer put it plainly: "You signed up for $97, launched your first campaign, and your invoice was $450."
Week 1: You try to figure out where pipelines are. Week 2: You watch YouTube tutorials to build your first automation. Week 3: You wonder why your emails are going to spam. Week 4: You've barely touched the CRM features and you're paying $97+ a month. Most people are still in setup mode at the 30-day mark.
Stephanie learns your business first — your customer journey, your sales process, your team structure. Then she builds your pipelines, automations, and integrations. You're trained on how to use what's been built. By day 90 you have a fully operational system, not a login you're still figuring out.
"Stephanie was a curveball — I didn't even realize how rudimentary, archaic, and difficult our old CRM was until Stephanie and KaizenCRM came into our business. What she does mirrors what we do for our clients — alleviating stress, fear, confusion, frustration, and overwhelm. When it comes to our CRM, I know I'm in good hands."
Carey Donaldson
Founder · NewBeginnings Spokane · Financial Advocacy
With manual tasks automated and systems running reliably, Carey regained the cognitive space to think about growth, hiring, and future opportunities — instead of daily operations.
Follow-up sequences and invoicing — previously manual and inconsistent — now run without intervention. Clients receive timely communication every time, regardless of workload.
For the first time, the business's operations were documented clearly enough to onboard new team members and delegate confidently — without Carey being the single point of knowledge.
— KaizenCRM Implementation Notes, NewBeginnings Spokane
If Carey's story sounds like where you are — ready to grow, but running everything in your head — KaizenCRM was built for exactly this moment.
The overview walks through exactly what KaizenCRM includes, how the 90-day build works, and what to expect after implementation. No pressure, no obligation — we both decide if it's the right fit.
~8 minutes · No calendar required · No obligation